Want to join our HSO family?
See our vacancies below
Manufacturing
The advantages of automation, AI, and machine learning have caused a shift toward smart factories and data-driven manufacturers. We help you to become competitive, innovative, and resilient.
Financial Services
How to navigate intense competition, stay in compliance with ever-changing regulations and leverage commercial opportunities. We help you create an IT landscape that enables efficient operations and connects processes and data.
Professional Services
People-centered, client-focused and project-driven: that’s professional services in a nutshell. We design and implement technology solutions that enable better decision-making and effective working.
Retail & Distribution
We modernize the retail workplace, bringing previously unseen insights to the business, implementing intelligent order management and get you closer to your customer.
Public Sector
HSO helps public and government organizations to meet and leverage increasing expectations for digital service, responsiveness and transparency.
Non-Profit
We support Non-Profits by modernizing applications, automating processes, and providing insight. Through technology, we nourish successful relationship management and enable greater impact.
What we do
HSO is one of the world’s top business solution and implementation partners, large enough to serve, small enough to care. Through our services, we help companies transform the way they work and improve business performance.
Business Applications
Microsoft Dynamics 365 Business Applications for ERP and CRM are leading in the industry. But their real strength is in the integration. Combined, they deliver even more value.
Cloud Services
HSO has a proven track record in supporting our customers in their cloud journey. With your business in mind, we offer a comprehensive suite of services to help you gain value from the cloud.
Data & AI
We help customers build an operational and future-proof data platform, ready to realize business value from AI and machine learning technologies.
Our Solutions
HSO develops industry-specific solutions that leverage the latest cloud and AI technologies from Microsoft, accelerating our customers' digital transformation.
Join HSO
Our workforce is a growing dynamic, unique, and diverse global community that is quality and performance-driven. For every stage in your career, we offer challenging opportunities. We look forward to meeting you!
Life at HSO
We are a global community of people with an entrepreneurial spirit, in an environment where you can really make a difference and have your voice heard. We constantly challenge ourselves to be better. Come join the journey with us!
Graduate Programs
Skyrocket your career with our graduate programs and accredited certification opportunities at HSO around the world!
HSO Academy
From technical skills, soft skills, mentorships, leadership coaching, masterclasses, informal knowledge sharing and globally recognised certifications - HSO Academy is your personal and professional knowledge accelerator.
Vacancies
Find opportunities in Consultancy & Technology, Project Management, Leadership, Sales and Business Development, Marketing, Legal and HR.
Join HSO
Our workforce is a growing dynamic, unique, and diverse global community that is quality and performance-driven. For every stage in your career, we offer challenging opportunities. We look forward to meeting you!
Life at HSO
We are a global community of people with an entrepreneurial spirit, in an environment where you can really make a difference and have your voice heard. We constantly challenge ourselves to be better. Come join the journey with us!
Graduate Programs
Skyrocket your career with our graduate programs and accredited certification opportunities at HSO around the world!
HSO Academy
From technical skills, soft skills, mentorships, leadership coaching, masterclasses, informal knowledge sharing and globally recognised certifications - HSO Academy is your personal and professional knowledge accelerator.
Vacancies
Find opportunities in Consultancy & Technology, Project Management, Leadership, Sales and Business Development, Marketing, Legal and HR.
From Classroom to Conference room: How HSO's graduate program is shaping Sam's career
Sam Yeo began his journey with HSO through a graduate program, earning certifications and looking to work on various projects across a wide range of industries. Let's see what the future holds for Sam.
What made you join HSO?
I think when doing my research prior to applying, you get the vibe that HSO does care about its people and the work that they do.
...also, the assessment day was a really big thing for me. Walking in and meeting directors, and really senior people like managing directors, who would give you their time and wanted to be there that day to meet people like myself, who had very little prior experience, was great.
How did you find the onboarding process?
I really enjoyed it - talking to people, getting to understand their backgrounds, and understanding ourselves as well. Being able to understand myself with insights to see where my strengths and weaknesses are, and which areas I am stronger in, was something I really enjoyed.
What were the challenges you faced?
Things that I was challenged by were, of course, the technical aspects. With my experience lacking a little bit in Dynamics, being able to understand the system and really drill down into it was something challenging, but enjoyable.
How did you find your initial foray into the business?
Yeah, I think what I’ve enjoyed is being able to talk to people at various levels and understand their experiences and expertise. Path sessions with Peter Sharpe, Director of Enterprise Architecture, HSO and Mike Stanbridge, Enterprise Architect, HSO recently have been great; they've been able to share so much about their expertise and give us so much time.
They have said, "If you need us, just book a meeting in the diary. We are always happy to take that time," and that is what I have loved. Being able to talk to people of different levels and everyone having time for you, even though we are brand new graduates with very little experience, is wonderful.
Even though we aren’t valuable to them at the moment in terms of a business perspective, they always wanted to give their time to help us develop, which is so lovely. It really makes you feel at home.
The best thing I can say for new starters is just talk to people.
Everyone is willing to give you their time, instead of saying they do not have the time at all, they’ll simply say right look at my calendar, find a time that works for us both, set it up and I will be there, and that’s great.
So being able to utilise that and make the most of it, if people are willing to give you their time, try and take it and learn from these skilled people in their expert areas and prospective people looking to join HSO.
What advice would you give yourself?
Personally, I have a little bit of a lack of experience in the working world, and that was something about which I was slightly worried.
Of course, having met people who are on the graduate scheme on the assessment day and seeing their experience, I understood that everyone is on a level playing field with the graduates.
We have not worked with Dynamics before, so being able to give yourself that confidence and say that you can do this, and knowing that you will be able to learn this, is important. Just have confidence in your abilities and your skills.
What are you looking forward to over the next few months?
Going into projects. I have now completed two certifications and have one left, so I am really looking forward to being able to work on projects in a different capacity.
Looking at things from a supply chain perspective or in various other ways, and being able to develop those skills in these different projects and areas, is something I am excited about.
HSO Graduate Programs
We have been running our graduate scheme for the past seven years recruiting and developing our graduates into business associates who have a real impact on the business and for our customers. Get to know how.
Want to join our HSO family?
See our vacancies below
Consulting & Technology
HSO Success and AmbitionHSO has grown organically to have more than 400 people throughout the UK and we expect to continue to grow significantly in the next five years. We are a leading member of the Microsoft Dynamics Inner Circle, founded in 1987, and specialize in sectors such as Retail, Manufacturing, Professional Services, Financial Services and Local Government. We’ve won several prestigious awards over the last few years including being voted in the UK’s top 10 Best Large companies to work for the last 3 years running. This year we are also proud to have been named the D365 Finance Microsoft Partner of the Year Award and Finalist for D365 Sales & Marketing.HSO is the place to work for those in the Microsoft Dynamics channel. People join and stay because we care; about adding value to our customers, about delivering what we say we will, striving to improve ourselves, being inclusive and having fun.The core values that enable us to work so well together, also mean our customers want to work with us. We choose to be different to other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals.Reason for vacancyContinued growth of HSO and with the increase in the number and increased complexity of D365 projects, we need to extend our capabilities to have a dedicated Senior Data Architect.Job PurposeThis is a highly visible role, both internally and externally. The Senior Data Architect will work with HSO customers, with regular customer-facing and on-site contact. Good customer awareness is essential to be able to fulfil the breadth of the role. The Senior Data Architect will take a leading role in supporting the design and implementation of solutions for our customers and will be a key contributor throughout the entire project life cycle, and into prospect/customer engagement, the Cloud Services Team, and the Project Team. Alongside the team, you are tasked with finding and delivering the best solution for the prospect/customer utilising the full breadth of the D365 product and the rest of the Microsoft Azure stack. You will provide modelling and analytical direction for all end-to-end elements of the solution design for our customers and will ensure cost-effective, high quality and controlled delivery of the customers requirements.Key Responsibilities• To be a member of the HSO Project Team focussed on implementing D365 at our customers.• To support the architectural definition of a solution which can provide business intelligence and reporting landscape encompassing strategic, analytical, operational and compliance reports throughout the business• To provide architectural modelling and documentation for the solution being implemented, ensuring that the rationale behind decisions is clearly communicated within the project team and customer.• Be able to design smart data systems, using the information to drive forecasts, make predictions and support decision making.• To design and implement data migration paths from legacy systems to D365 Apps.• To design and implement master-data store concepts and distribution strategies.• Be able to design and implement proof of concept solutions• Provide the link between the customer technical team and the internal technical & development teams for queries and issues arising from the D365 architecture proposal and build.• Provide the link between the implementation teams and the technical teams, ensuring the new system architecture provides a solid foundation for the solution being provided.• Provide the link between the customer team, HSO implementation teams, HSO technical teams and Microsoft.• Working closely with the Solution architect and the Technical architect to ensure that proposed data architecture will service all customer requirements and it takes maximum advantage of standard D365 Apps.• Working closely with the Solution architect and the Technical architect to ensure the implementation details of a solution do not deviate from the agreed design.• To produce systems architecture and design documentation to agreed HSO standards.• To understand the HSO project delivery methodology and apply this implementation approach to all HSO Projects.• Involvement in the migration of data between non-production environments and the production environment.• Always represent HSO in a professional and positive manner.• Ensure that all Microsoft certifications and accreditations required to fulfil this role within HSO are met as determined by you and the Team Head.• To ensure that you are up to date with all Microsoft and D365 products through self-learning, and where necessary, through external / Microsoft-led conferences.• To promote new or emerging technologies to the HSO Management Team where you believe HSO can benefit and provide a competitive advantage.Key Competencies• Commercial and budget awareness• Client facing• Critical thinking and problem-solving skills• Planning and organising• Decision-making• Communication skills• Influencing and leading• Delegation• Team work• Negotiation• Flexibility LocationBased where appropriate whether on client site, in the office or working from home. Travel will be extensive to various locations. There is an expectation that this role will be part of the project delivery teams, and a likelihood of at least 3 days per week on customer sites. It will be a requirement to spend some time in the office to develop relationships in-house with the rest of HSO, as well as keeping abreast of the developments of the business and understanding the company’s approach to the market.
Consulting & Technology
About HSOHSO are a leading member of the Microsoft Dynamics Inner Circle, founded in 1987, and specialize in sectors such as Retail, Manufacturing, Professional Services, Financial Services and Local Government. We’ve won several prestigious awards over the last few years including being voted in the UK’s top 10 Best Large companies to work for. We are also proud to have been named the D365 Finance Microsoft Partner of the Year and Finalists for D365 Sales & Marketing. HSO is the place to work for those in the Microsoft Dynamics channel. People join and stay because we care; about adding value to our customers, about delivering what we say we will, striving to improve ourselves, being inclusive and having fun. The core values that enable us to work so well together also mean our customers want to work with us. We choose to be different to other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Role DescriptionAs a Principle Data Architect, you will work collaboratively across all aspects of project delivery and client engagement, from pre-sales and project scope definition, to project delivery and hypercare. You will lead the conversation with HSO’s customers and define the vision for better use of data across their organisation. You will own the technical design and manage the delivery of data & analytics solutions to HSO’s customers. You will be highly experienced in Microsoft Azure, and have a working knowledge of other technology platforms. You will also be able to lead engagements and have experience in data strategy, master data management, data architecture, data integration, and data visualisation. Reporting to: Data & AI Delivery Lead Key Responsibilities: Define the vision and data strategy for HSO’s customers (data platform) Own and lead the design and architecture of HSO’s customer’s data platform to meet business requirements Define standards, design patterns and repeatable methods for data architecture, data ingestion, other aspects of modern data platform Develop reusable patterns, templates, and architecture artefacts to ensure project delivery is optimized Adhere to architecture and design best practice highlighting improvements to current practices to drive consistency and standardisation across the team Present architecture solutions at HSO architecture review boards Lead project delivery teams to help ensure successful delivery Provide technical leadership to HSO’s Data & Analytics team
Consulting & Technology
About HSO HSO Success and Ambition HSO are a leading member of the Microsoft Dynamics Inner Circle, founded in 1987, and specialize in sectors such as Retail, Manufacturing, Professional Services, Financial Services and Local Government. We’ve won several prestigious awards over the last few years including being voted in the UK’s top 10 Best Large companies to work for the last 3 years running. This year we are also proud to have been named the D365 Finance Microsoft Partner of the Year Award and Finalist for D365 Sales & Marketing. HSO is the place to work for those in the Microsoft Dynamics channel. People join and stay because we care; about adding value to our customers, about delivering what we say we will, striving to improve ourselves, being inclusive and having fun. The core values that enable us to work so well together also mean our customers want to work with us. We choose to be different to other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. PURPOSE OF THE ROLEYou will play a vital role in D365 F&O or CE Support, taking responsibility for providing prompt and professional 2nd Level Support to the HSO Customer base according to SLA and Customer Contractual requirements. REPORTING LINEAs part of the Support Team, you will report to a Support Team Lead. JOB FUNCTIONEnsure all support tickets are effectively managed with minimum disruption to the client.Support issues are responded to and resolved/plan established within agreed timescales. Provide regular feedback to customers regarding the progress of support ticket status.Test own allocated developments/fixes before delivering to customers.· Take responsibility for the successful Support Delivery to a number of your owned ‘key accounts’.· Build great relationships and become a Trusted Advisor to your owned customers.Work as part of a the wider Managed Services team. Participate and engage in cross team knowledge transfer to ensure best use of staff resources and inter-departmental growth and development across various Industry teams and Service Lines. Contribute to HSO's knowledge base by documenting and participating in internal training and knowledge-sharing programs.
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